Refund policy

Returns

Due to the nature of our products, returns are not accepted once the product has been opened or used.

Refund Eligibility

Refunds are only applicable if:

• The product is damaged during transit

• The wrong product was delivered

Reporting an Issue

To request a refund or replacement:

• Contact us within 48 hours of delivery

• Share clear images/videos of the issue

• Include your order number

Refund Process

Approved refunds will be processed to the original payment method within 5–7 business days.

Non-Refundable Cases

Refunds will not be provided for:

• Incorrect usage

• Delayed results

• Mild scent dissatisfaction

• Change of mind